- Why flat-rate per club instead of per-coach?
- Because you shouldn't get a bigger bill every time you hire a summer coach. We charge per club, not per person. Add staff freely.
- Can I switch tiers later?
- Yes, anytime. We prorate the difference.
- Is there a free trial?
- No free trial, but we offer a 30-day money-back guarantee. Try GymGrid for a full month. If it's not for you, email us and we'll refund you, no questions.
- Do you offer annual pricing?
- Not yet. We're starting with monthly only so we can earn your trust month by month. Annual pricing (with a discount) is on the roadmap for later this year.
- How does schedule generation work? Is there a limit?
- Schedule drafts come from GymGrid's scheduling engine, built specifically for gymnastics timetables. It reads your programs, spaces, and coach availability, drafts the whole week in seconds, and can show you why each class landed where it did. Same inputs, same schedule, every time. There are no usage limits, so run it as often as you like.
- Does GymGrid handle student registration or billing?
- No. GymGrid is a scheduling specialist. It works alongside the registration tools you already use (Jackrabbit, iClassPro, Amilia, Uplifter). We focus on doing scheduling, rotations, and staff management better than anyone else.
- Why USD for US clubs and CAD for Canadian clubs?
- US clubs expect prices in USD. Canadian clubs expect CAD. So we charge each in their local currency at the same number, and there's no FX math at checkout.
- Can my federation or chain get a multi-club deal?
- Each club subscribes separately. We're not offering federation discounts at launch, but if you're considering rolling out to multiple clubs, get in touch and we'll talk.
- What if one of my coaches works at another club too?
- Common in gymnastics! Today each club invites its own coach login. The easy setup is plus-addressing: [email protected] and [email protected] are separate logins, but both land in [email protected]'s inbox. One inbox, both clubs. A single coach account that spans clubs is on our long-term roadmap.
- What if I want a feature you don't have?
- We're building GymGrid with real gymnastics clubs. Email us. Feature requests from actual users move up the roadmap.
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